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STORE POLICY

Customer Care

a. Product Information: We strive to provide accurate and detailed product information on our website. If you have any specific questions about our lip gloss or cosmetic products, ingredients, or usage instructions, please reach out to our customer support team for assistance.

 

b. Communication: We are dedicated to responsive and friendly customer service. You can contact our customer support team by emailing oceanicbody@gmail.com. We aim to address your inquiries, concerns, or feedback promptly and to the best of our abilities.

 

c. Feedback and Reviews: We value your feedback and appreciate reviews of our products. Your reviews help us understand your experience and improve our offerings. We encourage honest and constructive feedback to continuously enhance our products and services.

Privacy & Safety

a. Data Collection and Usage: We collect and store personal information, such as your name, email address, shipping address, and payment details, solely for the purpose of processing and fulfilling your orders, as well as providing customer support. We adhere to applicable data protection laws and take appropriate measures to protect your personal information.

 

b. Data Security: We implement industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but assure you that we will make every effort to protect your information.

 

c. Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, processing payments, or delivering orders. These third-party providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.

 

d. Cookies and Tracking Technologies: We may use cookies or similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your preferences regarding cookies through your browser settings.

Safety and Allergies

 A. Patch Test: We recommend conducting a patch test before using a new product, especially if you have sensitive skin or known allergies. Apply a small amount of the product to a discreet area of your skin and observe any adverse reactions. Discontinue use if irritation occurs and consult a healthcare professional if necessary.

 

B. Disclaimer: Our products are intended for external use only. Avoid contact with eyes. In case of reaction, seek medical attention immediately.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • more payment methods may be added in future

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